Delete your account

Updated: 12 September 2026

You can request deletion without reinstalling Fudan. Email support-fudan@natsukif.com with the subject “Fudan account deletion” and the sign-in email or app account identifier needed to locate your account. We will verify ownership before deletion. Do not send a password or a full purchase receipt unless support specifically needs a limited part of it.

In the app, open Settings → Delete account and app data, then follow the confirmation steps. Local food, photo and conversation data are removed from that installation when deletion completes. Server identity and service access are closed through the deletion flow. If a network step fails, the app shows how to retry; a request is not treated as completed until the required steps succeed.

Some transaction and fraud-prevention records may be retained where required, as described in the privacy policy. Account deletion and subscription cancellation are separate actions; manage any active subscription through Apple or Google. Contact support if you cannot access the app or have remaining purchased credits.